The Art of Apology: Mending Society, Mending Relationships, Restoring Trust for All (Arabic Edition)

The Art of Apology: Mending Society, Mending Relationships, Restoring Trust for All
Author: John Kador

“A timely apology is your path to progress
Today's headlines are full of politicians offering apologies, celebrities being called on to apologize, and company executives who have failed to craft effective apologies. In fact, it is not only these people who need to apologize: all of us, without exception, face many situations in which we should offer a proper apology to those we have wronged. But, as the author stresses, what matters is not how often we apologize. What we need is to craft effective apologies that help us restore damaged relationships to what they were, create new opportunities to develop them, and achieve better results that satisfy everyone involved.
This book, dear reader, shows you the essential value of apology, whether you are giving it or receiving it. It explains in detail the key dimensions an apology must have to be effective, sincere and bear the fruit you hope for. It also offers valuable advice on how to accept or decline an apology gracefully, through a set of dos and don'ts to follow to achieve what you want, and it answers all the questions that may come to mind about apologizing.”

• Original Arabic title: فن الاعتذار اصلاح داخل المجتمع اصلاح العلاقات بين الافراد اعادة الثقة للجميع
• Language: Arabic
• Author: John Kador
• Publisher: Dar Al-Farouk